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Serving the San Antonio and Boerne Areas

FREE ESTIMATES

24 Hour Emergency Service

San Antonio – 210-633-2664
Boerne – 830-249-4959
Fredericksburg – 830-990-9003
Kerrville – 830-315-2115

Reviews

Replaced the water heater & price was good. Mike did an excellent job!! No hot water - they came within the hour. I have hot water within 3 hrs.

- Ronald M., Helotes, TX

I had a leaking water heater and called Simply Water Heaters as I thought maybe I would get more specialized service for this problem than I would by calling an expensive "plumber" to address this. I saw an add where they offer water heater installs starting at $649.00.
All I can say is that I'm very happy with their service and honesty. They even put me on their lifetime warranty plan for water heaters and will maintain it for life. No more hot water worries... I called at approx. 8:30 am and was put on the schedule for a technician to arrive between 9:00 am and 11:00 am. Mike arrived at my front door at exactly 9:05 am and already had some shoe cover socks on his shoes to protect my floors. I was very impressed with his cleanliness and professionalism. I called for a leaking water heater but as Mike was working he noticed that my water softener was not working properly due to the hard water test he performed to insure a longer life for the water heater. At no additional cost, Mike serviced the water softener and put another heavy bag of salt in the tank. Thank You Mike and Simply Water Heaters for all you did for me. I'm very pleased and will highly recommend you to my neighbors and friends and now I know that you work on all plumbing problems and not just water heaters. And at very reasonable prices.

- Toribio A., Kerrville, TX

My wife and I are newly-weds, new to the Kerrville area, but living in an older home that is giving us some "issues". We contacted professional plumbers to help us address some of those issues. I have called on them twice in one week. They unclogged our main drain and installed a new water heater. From technician to business office, these folks are friendly, courteous, and attentive to the customer's needs. I had the pleasure of being served by a master plumber who performed or supervised the heater installation. The master plumber and his helper were prompt, fast but not rushed, friendly, informative, neat, and efficient. From my initial phone call to water heater installation took only a few hours and cost MUCH less than if it had been performed by either of the 2 big help-yourself chains in town that I contacted first. I will not contact the chain stores first. Simply call "Simply Water Heaters" first.

- Troy G., Kerrville, TX

Great! Mike Steele is the one I would ask for. He is polite, professional and explains everything in detail that needs done.

- Corinne G., Kerrville, TX

Mike Stide arrived on time, diagnosed the problem and went back to plumbing to pick up a new 50 gallon H20 heater. Returned quickly and installed professionally. Left no mess and was clean, courteous, and professional. Used a bit of hard seal for some items. Company prices all above normally expensive in some areas.

- Charles & Mary Anne L., Comfort, TX

I called Simply Water Heaters after contacting a couple of other plumbers in the area. I noticed that this company offers a lowest price guarantee and wanted to see if it was true. Well, I didn't even have to show them the other two estimates as their quote was lower right from the start. I was impressed with their honesty, cleanliness and professionalism. Joe and Duane were very courteous and took extra time to explain everything in detail. Everything went smoothly. My water heater sprung a leak and was beyond repair so I had to get a new one. They removed the old one (took with them) and installed a new more efficient one. I also had a new kitchen faucet and shut off valves replaced. They were very clean and professional. They even gave my daughter a little rubber duck that has plumbing tools in it's hands. She loves it! I plan on using these guys in the future should the need arise. Very Pleased.

- Cap S., Hunt, TX

I explained over the phone my water heater issues and what I wanted and Simply Water Heaters sent a technician to see what needed to be done. Since this involved plumbing, electrical and propane related work I needed someone who undserstood the steps and processes needed to complete the removal of the old electric tankless water heater that was located inside the guest house and install the new tankless propane heater outside. I also needed to talk to one person and not three, a plumber,electrician and propane installer. The tech Joe Mosty listened and understood exactly what I was asking for and began to coordinate the work needed and a price. A fews days later they sent me a price quote and after I agreed the equipment was ordered. When the equipment arrived they called and scheduled a work day. Technician James and Benito completed about 95% of the work the same day they arrived. The install was nice and clean inside and out. But as with any removal and reinstall of existing equipment with plumbing nothing goes as planned but that did not stop the work. The parts they did not have on hand as they worked through they simply made phone calls for and had them delivered by another tech. No delays or work stoppage for parts. The final plug in, testing and inspection of the equipment was completed by Joe and Duane. Simply Water Heaters saved me from having to scheduled three different trades to agree on a date and time to work together.

- Juan L., Kerrville, TX

Having been out of town for a week, we returned to find a pretty badly leaking water heater (one of two). We called late on a Saturday afternoon, reaching the answering service and received a callback in minutes. The company's master plumber was contacted and within an hour an appointment was scheduled for SUNDAY morning! We were already satisfied with the company's install of a water heater in September and we had no hesitation calling them again. Cannot recommend more highly! Service, cleanup, product.... they have it all.

- Austin R., Boerne, TX

The master plumber and technician arrived on time per the agreed schedule. They were professional, knowledgeable and worked quickly. After a brief explanation of the issue, they assessed the equipment and confirmed the necessary repairs.

- Ronald Z., Boerne, TX

I called their office on Thursday morning and the crew arrived on Friday afternoon. Joe and Duane were both extremely professional in appearance as was their truck. I take notice in such things as that will often tell you all you need to know about a company. The office had already asked for the serial number and model number on my unit, so when they arrived Joe already knew the age and details of what I had. As my unit was already 11 years old and after doing research there wasn't much question in my mind that it needed to be replaced, but I explained the problem I was having with my water heater and Joe gave me my options, although he did suggest replacing it as repairs on a unit that age isn't usually a wise investment for the cost. They had the new unit hooked up in an hour, double checked it, swept out the room and were on their way in less than 2 hours total time.
I was really glad to come across a company that specializes in water heaters instead of having to call a plumber who has to come look, go to a store, load up what I needed and then come back to install. These guys are really ahead of the game in that manner and a great business model for filling in an empty spot in the service industry. They also do regular plumbing work and I'll be calling them for that, but as the name implies, they are the water heater gurus of the San Antonio area. It's really nice these days to find service providers like Simply Water Heaters. They are sadly few and far between. Give them a call, you won't be sorry.

- Susan M., San Antonio, TX

Mike Steele arrived on time, diagnosed the problem and went back to the warehouse to pick up a new 50 gallon H20 heater.  Returned quickly and installed professionally.  Left no mess and was clean, courteous, and professional. 

- Charles L. Comfort, TX

Great! Mike Steele is the one I would ask for. He is polite, professional and explains everything in detail that needs done.

- Corinne G. Kerrville, TX

Replaced the water heater & price was good. Mike did an excellent job!!
No hot water - they came within the hour. I had hot water within 3 hrs.

- Ronald M. Boerne, TX